Human Resources Code of Ethics Essay Example for Free

Human Resources Code of Ethics EssayMessageI am stimulate to join Company Xs management police squad. My colleagues exact been stellar in providing me support and helping me accilmate to the organizational culture, which is different from what I am habituated to.I have encountered my first challenge, a challenge that is incumbent that I bring to your attention along with terce detailed solutions, comprehensive of attractive and detractive aspects of each. It is also important that I sh ar with you the methodology I industrious to arrive at these conclusions, since it is reasonable for you to have access to and test the methodology employed to engender these solutions. I testament also recommend to you an appropriate phone line of consummation.Separately, I impart present a report, which will report the findings of an analysis that I conducted on our guilds ethical decision-making process. This report will include strategies to mitigate against concerns I will have rai sed in the memorandum. I will also discuss the process of creating a code of ethics that will provide for employee growth through ethical decision making and continued company revenue growth.Production ConcernCompany X is the leader in the production of meet whistles for children the world over. Our principal production plant is located indoors the United States and, naturally, is under the purview of production guidelines set forth by the U.S. government.The quality-assurance department recently informed me of a production issue that has arisen. play whistles that have been manufactured and are on schedule for shipment undergo an arduous testing process to ensure that theconstitution of each toy meets federal regulations. Toy whistles that will be shipped to S out(p)h American countries have, unfortunately, failed lead-level requirements they are slightly higher in lead than what is legally tolerable. Our company has decisions to make about how we address this right smart conce rn.After analysis, collaboration with team members, and sufficient reflection, I have developed three solutions to address this concern. Each solution has attractive and detractive aspects, twain of which I will discuss. Ethical, legal, and financial considerations must be made with all solutions. response 1 Cease shipment Re- let out Toy WhistlesAt current lead levels, the toy whistle would not be shipped to clients. The entire production process would re-apply, which includes re-securing the stark naked materials necessary to make replacement whistles, re-producing those whistles through the production process, and commissioning the quality-assurance department to trust that the whistles meet all federal guidelines for selling and consumption. It will also be important that the quality-assurance department provide a quality verification of its own processes. much(prenominal) a verification will be necessary, since antecedent quality processes failed to identify the higher-than -normal lead levels of our toy whistles. declaration 1 Explanation of Method Used to train SolutionA combination of brainstorming and grind analysis were employed to determine three solutions for our companys quandary. The brainstorming process involved three team members who reviewed the situation and offered ideasany ideasas solutions. Each team member produced two ideas, totaling six manageable solutions. The sideline is a breakdown of submissions by team membersBob Jones Celine Jiles Patti DurantStop Production Adjust Lead Levels Continue Production Bribe Foreign andDomestic Government Stop Production Offer incompatible Product Stop Production Make Plastic Whistles Continue Production Ignore Lead Levels Stop Production Close BusinessA SWOT analysis was performed on each decision alternative to test its integrity. SWOT is an acronym for Strengths, Weaknesses, Opportunities, and Threats (Bradford, Duncan, Tarcy, 2000). The goal is to reduce the possible responses to those th at require attention.Bob Jones Solution AStrengths level-headed and ethical approach to doing business. Promotes high levels of client service. Holds all parties accountable for their actions callable to process review and refinement.Weaknesses Delayed production. Poor node-satisfaction surveys in the short term. Costly to necessitate up production.Opportunities Favorable contract renegotiation if determined process mishap with supplier. Possible acquisition of bare-ass customers if lenitive steps made known.Threats Possible government noise if lead levels are exposed. Possible customer revolt if mitigative steps to lead levels not perceived correctly. Customer churnpossibly to competitordue to production delay. Board of directors overhaul of C-level managementBased on these considerations, Solution A is a viable candidate for resolution.Bob Jones Solution BStrengths No delay in production. Customer satisfaction not harmed. Foreign government receptive to bribes. No disruptio n to revenue.Weaknesses Domestic government not receptive to bribing. vast costs due to bribing. No consideration for customer health. Short-term solution. Socially irresponsible course of action.Opportunities Short-term customer growth. Relationship-building with foreign government.Threats Considerable legal actions from both domestic and foreign government if not receptive bribes. Possible legal threats from customers.The costs associated with Solution A indicate that it is not a viable solution.Celine Jiles Solution AStrengths profound and ethical approach to doing business. Promotes high levels of customer service due to considering customers health. Holds all parties accountable for their actions due to process review and refinement.Weaknesses Massive delays in production. revocation of contract with current supplier. Extensive training costs for new products. Extensive project-management costs to deploy new product. Substantial increase in customer churn due to offering dif ferent product. Possible negative press in foreign market. Possible domestic layoffs due to change in product.Opportunities newborn streams of revenue due to new product. New streams of customers due to new-product demand. New, lower cost contracts with new suppliers. Possible oeuvre of foreign workers to replace dear(p) domestic workers.Threats Legal threats from current employees subject layoff. Possible customer revolt if competitor unable to make up for our departure from whistle market. Increased regulatory scrutiny possible based on new product. Intractable board of directors.Based on these considerations, Solution A is a viable candidate for resolution.Celine Jiles Solution BStrengths nominal delay in production. Avoid lead-level requirements. Safter products for customers, thereby increasing customer satisfaction. Avoid legal issues from foreign and domestic governments. Contract abrogation with supplier if process ill due to supplier. Socially responsible course of act ion.Weaknesses Contract abrogation with existing supplier if Company X process failure. Short-term customer dissatisfaction due to borderline production delay. Training for production of new whistles. Costly process refinements.Opportunities Possible acquisition of new customers. Long-term customer growth. Possibly reduced prices with contract negotiations for new suppliers. If process adjustments made public, possible acquisition of customers in other countries.Threats minimal threat of legal action from domestic or foreign governments due to initlal lead-level failures. Minimal threat of substantial customer churn.The strengths of Solution B indicate that is viable enough to be considered. Patti Durant Solution AStrengths Reduced production costs. Short-term customer satisfaction due to on-time delivery. Possible increased customer acquisition.Weaknesses Very short-term solution. Disregard for long-term customer health. Disregard for domestic legal mandates. Socially irreponsible course of action. Long-term profit loss. High customer churn in long term.Opportunities Short-term increase in streams of revenue.Threats Extensive legal threats from public and private sector. Abrogation of current contracts iminent. Long-term erosion of shareholder confidence.Solution A should not be further considered due to the blantant disregard for customer safety.Patti Durant Solution BStrengths inclination for customer health.Weaknesses Total loss of all revenue and profit.Opportunities No known opportunities.Threats Possible legal action from suppliers, employees, customers, and governments due to abrogation of contracts, inability to pay out on employee pensions, or willfully missed customer demand.Solution B is unquestionably not worthy of further consideration.Solution 1 Advantages and Dis favorsThe important advantage this solution offers is that our toy whistles lead levels will not detrimentally influence the health of our customers. Our identification of this issue will allow our company to take mitigative actions before the whistles are in the hands of our consumers.Another advantage of this solution is that our customers will be unaware that there could have been an issue with the whistles. Our consumers ignorance allows our company to rid of a public-relations concern or public excoriation of our product and company brand. There are no government mandates that our company must disclose these sorts of issues if they are discovered before being delivered to our customers.An important disadvantage to this solution is that the investigative process and resultant process refinements will prove costly and timely. It is evident that a production and service failure has occurred, since our whistles lead levels currently contravene United States legislative mandates however, we are not certain where in the supply chain this failure has occurred. Unnecessary people-power must be devoted to resolving this issue sufficiently to prevent issues in the similitude of this one.Another disadvantage to this solution is the effect it will have on employee morale. To be specific, the judgment of the managers of these processes is dubious and will have to be investigated. It is unquestionable that coaching and development, inclusive of corrective action, will have to be meted to all parties involved in this situation. And because of the cost of resolving this matter, some managers and their employees may have to have their employment terminated. No matter how delicately the corrective action will be handled, other employees will inevitable respond negatively. This situation may encourage discussions of unionization. It may engender unnecessary employee churn. Or for those who have their employment terminated as a result of our investigation, it may very well involve contending against ex-employee litigation for perceived wrongful termination, which will involve government agencies and their investigations.Solution 1 Ethical Consideration sThis solution is an ethically viable option. The reason is that the lead levels prescribed by the federal government are ostensibly predicated on customer saftey and, if more stringent, supersede lead-level requirements of the target country. Providing customers, especially young children, with high-lead toys is immediately unethical and demonstrates a disconnection from social responsibility.Solution 1 Financial ConsiderationsThis solution, however, is the most costly and will make profit from these sales impossible unless we increase the price of the toy whistles. Thefollowing are cost considerations of this solution1. Vetting Raw-Material Supplier It is possible that the raw materials that we obtain from our supplier do not possess the integrity that we expect, which would cause products to fail quality verfifcations. An audit would be required of the supplier. This audit would entail the following costs a. On-site inspections $10,000, inclusive of labor costs and travel expendi tures b. proclaim of findings $5,000, inclusive of labor costs of presenting the findings c. Negative findings $10,000, inclusive of replacing and contracting with a different raw-materials supplier. d. Positive findings $15,000, inclusive of sunk costs of on-site inspections and reporting of findings (since no issue would have been with the supplier)2. Vetting Production Processes There may be deficiencies in the production process that cause higher levels of lead to result in our products. Here are the costs associated with this vetting e. Departmental inspections $7,000, inclusive of labor costs f. Report of findings $5,000, inclusive of labor costs of presenting the findings g. Negative findings $50,000, inclusive of making process adjustments, training on new processes, and follow-up labor costs h. Positive findings $12,000, inclusive of sunk costs of inspections and reporting of findings.As easily noted, the costs of making process changes are considerable. However, the costs of these changes should not, by themselves, be an impetus to continue to produce high-lead toy whistles.